Thank you

I never knew, I was never alone...
I never knew that I would be so happy ever again...
Your mere presence makes me happy,
I never knew someone could do that for me...
You made me feel me,
You made me realize my soul...
I feel I am again what I was...
And never to be worried for what I am
Never to be ashamed of what I am
But that I am a wonderful person.
You hardly speak much
Your peaceful serene and quiet smile says everything to me
Your presence in my life has changed me...
Changed to a human being who loves for what he is.
And I would continue to love myself.
Thank you for making these moments memorable.
Thank you.

HUTCH : "Wherever Hutch is... its trouble follows!"

Man! What a horrible experience at the Hutch Showroom. No organised approach at all. When the customers are trickling in, there are only 2 Cust. reps attending instead of standard 5. "Lunch break saar" is the response that I got. And my anger flared when a foriegner walked in, without taking a token, approached for the service. To add to my fury, he wasted around 30 minutes of mine as he was being serviced instead of me!
God. after the supposedly 5-10 minutes of wait, as suggested to me (but my watched showed 30 precious minutes of my life passed by in a horrible wait), I was finally presented with a plastic yet pleasant smile and a willingness to help. But but but.... Can these people manage things without screwing up? Apparently they were running short of good SIMS! Imagine Hutch Showroom has loads of defaulty SIM! Its raining hard, I desperately need my connection and the CSR irked me by saying, "Sir, Could you please go to the Sec-bad Hutch shop and take a SIM there?" I blatantly refused stating, I need the connection now and lo... magically a SIM appeared which seemed to work!

Then I had to wait for horrible 10 more minutes to pay my bill, although I was the only person waiting to pay. Why? The officer is in the Loo! Are there no substitutes?

My demand for a Feedback form went and hit the wall instead of anybody's ears as there are no feedback forms available. I wonder if they even created a feedback form?

I sincerely want to withdraw the services offered by HUTCH as :

  1. Regular disconnection due to poor network services
  2. Extremely poor customer service provided. Walk inside the showroom and be welcomed by the Horrible long waits. Question: Why do the CSR take such long to resolve each query? Efficiency vs Effectiveness
  3. No coordination between the customer Care and Hutch Shops (Rules change from place to place)

I am wondering if we should ban Hutch completely for taking its customers for granted and providing such poor service.

If we continue to have the "Chalta Hai" attitude, guys, be prepared for conitunued bad services from these service providers, who suck the hard earned money out of you, to return back endless waits, tortures andbad bad care.

What does Hutch has to say on this?

The Horse Whisperer - My experience







The book that I just finished was extremely touching. The plot is a very tightly knit story about the wounded soul of a mother, a daughter and their Horse which is experiencing physical trauma. As the horse is the only straw left for the mother to save her child's spirit and their relationship, she decides to approach the Horse whisperer to treat the horse, never realising that the whisperer soon whispers words of love and affection between the mother and daughter. Their relationship which was estranged and dry soon blossoms into a loving one, thanks to the lovely supporting characters, who gradually build on the self esteem and confidence of the little girl. Meanwhile, the mother who is a corporate hotshot, finds time for herself and her daughter, never realising that she is gradually falling in love with the Horse whisperer himself. The romance between them is well written, leaves the reader wanting more romantic encounters between the two. The flow of the story is extremely natural and some of the moments of the story are very well written. Especially the one when the mother cries her heart out at the soldier's memorial and feels the pain. The strange fact about the story is that the Horse whisperer is sketched as a God, always giving, not having a flaw in himself, living the life to the fullest. Maybe, we need more Horse whisperers in our lives to turn the spirit of emotions back. The ending is tragic and leaves the readers shocked and feeling helpless at the situation and the mean heartless way the author ends the tale. Brought a tear in my eye. Hope you guys enjoy reading the book. I suggest you to!